Dan Fortin - Vice President, Business Partners - IBM Americas
IBM Premier Business Partners have proven implementation skills and expertise in creative problem
solving, innovative services, and IBM technologies to deliver the right e-business solutions for you,
the customer. Being an IBM Premier Business Partner for Systems and Services also signifies that the
Business Partner has committed to deliver a high level of proven customer satisfaction, measured
annually by an IBM-selected independent survey company.
IBM Premier Business Partners invest in skills, technologies and program offerings provided by IBM
Partner World to ensure that the advice given or the products, services or solutions offered are of
the highest quality. The process of re-qualification as an IBM Premier Business Partner is conducted
annually through a combination of external audit and self-assessment, using detailed questionnaires
and the adherence to rigorous technical and business criteria. Together, IBM and IBM Premier Business
Partners are committed to delivering greater value to enable your success in evolving to the next
generation of e-business and creating competitive advantage.